| Your Statutory rights are not affected by
any of the following store policies.
Ordering Online
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not
compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct
commerce on our site. If you wish, you may also send us a cheque,
but this will delay your order as we must wait for your funds to
clear before we ship any merchandise.
Return / Refund Policy
We will exchange items if they are faulty on delivery to you and
we are notified within 10 days of the customers receipt of the product.
All products to be returned must be carefully repackaged in their
original packing. We are not able to offer a refund for products
that have been opened and are not faulty.
Prices
Goods
are charged at price shown on the product pages on the date the customer
places the order and are exclusive of VAT. Prices are correct at
time of publication. Errors and omissions are excepted. Orders will
be processed at our published prices, otherwise, in the case of any
unexpected change in price, you will be informed and asked if you
wish to reconsider your order before proceeding. |
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Delivery
Information
Delivery
is £3.00 and although the average delivery time is usually
3 to 5 working days from order, please allow up to 28 days.
Complaints
If we
should receive a complaint about any part of our service, by phone,fax,e-mail
or letter,then it will be dealt with promptly (we will reply within
5 working days).It will then be dealt with confidentially,and effectively.
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